What if one product in my order falls under the Satisfaction Guarantee and the other is a Standard Return?

Modified on Tue, May 13 at 12:01 PM

In the situation in which one product would fall under the Satisfaction Guarantee and the other a Standard Return, we would hold each product for the required policy. 


For example, if your order contained Fit and Lean, but you previously ordered Fit, we would handle each product separately. 


Lean would fall under the Satisfaction Guarantee, the product can be opened / used and returned for a full refund. 


Fit would fall under the Standard Return, the product needs to be unopened / unused and you will be charged a 10% restocking fee on the product subtotal. 


If you have any further questions, please reach out to our Support team! 

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